Booking Terms & Conditions
DepositsAn initial deposit is required within 14 days to confirm your booking. Unfortunately, deposits cannot be refunded or transferred.
For group residential stays: £100 per night For individual residential stays: £50 Day groups of up to 15 people: £50 Day groups of more than 15 people: £100
Payment of BalanceFull payment is due seven days before the commencement of the stay/conference and can be paid by cash, cheque, debit or credit card.
Final NumbersConfirmation of your final numbers, room list, programme and dietary requirements must be confirmed in writing two weeks prior to your event.
CancellationAll cancellations must be confirmed in writing. Sadly, we must charge for cancelled bookings, both partial and full. We advise guests to take out appropriate insurance to cover their stay in the event of cancellation or curtailment.
Residential cancellationMore than 9 months notice initial deposit forfeited 6 – 9 months notice 20% of the total cost 4 – 6 months notice 50% of the total cost 2 weeks to four months notice 75% of the total cost Less than 2 weeks notice 95% of the total cost
Day cancellation1 – 3 months notice 50% of the total cost Less than 1 month’s notice 75% of the total cost
Private GuestLess than 1 month notice 75% of the total cost |